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1. Matching of casino card tiers and slot-play offers is open to all new or inactive Club Serrano members as defined by the following:
   1. “New” members are individuals who have not previously enrolled as a member of the Club Serrano program at Yaamava’ Resort and Casino or Palms Casino Resort.
   2. “Inactive” members are individuals with no recorded gaming activity as an enrolled member of the Club Serrano program at Yaamava’ Resort and Casino or Palms Casino Resort in the twelve (12) months prior to the time/date of requested match. Any form of gaming activity with a cash value of at least $0.01 will void eligibility until the twelve (12) month requirement is met. Any form of exclusion contributing to an enrolled member being inactive for twelve (12) months does not qualify for a tier match.
2. How to Request Tier Matching
   1. To receive a card tier match, a physical, non-expired casino card in your full name as provided on your legal identification must be presented at time of seeking the tier match.
      1. Photos or screenshots of card are not accepted.
      2. Casino cards will only be evaluated for matching if they are officially issued by a competitor casino on the Eligible Players Club Membership for Tier Matching list below. This list is subject to change. See these terms to confirm any changes.  
      3. See chart below for additional information regarding equivalent card tiers or eligibility.
      4. Turquoise card level is excluded from this matching program.
3. Terms of Tier Match
   1. Tier matches for cards will be valid through January 31 of the year following the issued match. To maintain a new card tier after a tier match expires, a pro-rated point earning criteria through January 31 of the following year will apply.  
      1. 4,167 average tier points per month to maintain Emerald | (See Emerald Benefits)
      2. 10,417 average tier points per month to maintain Amber |  (See Amber Benefits)
      3. 20,833 average tier points per month to maintain Diamond |  (See Diamond Benefits)
   2. If pro-rated point earning criteria is not met, the member will be reassigned to the “Classic” tier.
   3. Tier matched benefits will include all standard, associated benefits as defined by the “Club Serrano Tiers” guide, viewable at yaamava.com/club-serrano. Some promotional offers, events, and tournaments will be offered only to certain patrons or groups of patrons based on Yaamava' Resort & Casino’s discretion based on factors other than tier status, such as individual point earning levels. Tier matching does not entitle you to individual discretionary benefits for which you do not meet all qualifications.
   4. Limit one (1) match per eligible person. If you have cards from more than one eligible competing casino, only the highest-level match you request will be honored.
4. Slot-Play Offer Match
   1. Yaamava’ Resort and Casino also will match up to one (1) competitor slot-play offer for each person who obtains a card tier match, subject to the terms below. Physical, non-expired slot-play offer must be presented at time of seeking card tier match and must be from the same casino or rewards program as the tier match.
      1. Slot-play offers above $500 will require additional review to confirm validity.
      2. Offers of physical gifts, table games play, sportsbook credit, cash, dining, hotel, retail, or participation in another promotion, event, or tournament are not eligible for matching. Additional exclusions may apply.
      3. If a competitor offer provides for slot-play disbursement over the course of multiple sessions, only one (1) disbursement will be matched.
      4. Limit one (1) slot-play offer match per eligible person. Only the first offer presented by an eligible person, and in accordance with these terms, can be honored.
   2. Matched slot-play offers must be used within seven (7) days of redemption.  
5. General Terms
   1. Management reserves the right to verify the validity of all offers and cards presented for matching. Additionally, management reserves the right to base future promotional offers on level of gaming play in accordance with the Club Serrano Rules linked below.
   2. Yaamava’ Resort & Casino also reserves the right to change or cancel this promotion at any time or exclude a person from participating if there is reasonable belief that such person is committing fraud or engaging in abuse of the program or other inappropriate activity.
   3. All rules and conditions stated in Yaamava’ Resort & Casino at San Manuel Standard Club Serrano Rules apply, unless otherwise stated in these Terms. In the event of contradiction or inconsistency, these Terms will take precedence.
   4. Must be at least 21 years of age, not on any exclusion lists, and otherwise eligible for Club Serrano membership to participate.