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Fairmont Scottsdale Princess
We're excited to welcome Fairmont Scottsdale Princess to our growing collection of premier destinations. For additional details, please view the official press release here. Below are answers to frequently asked questions about the acquisition.
Q: What can I expect now that Fairmont Scottsdale Princess has transitioned to new owners?
A: You can expect the same exceptional hospitality, personalized service, and award-winning experiences you've come to know and love. The resort will continue operating as a premier luxury destination, welcoming guests with the same level of excellence and care.
Q: Will my favorite annual tradition still happen?
A: Absolutely. Signature events such as Freedom Fest and Christmas at the Princess will continue to delight guests and families for years to come. We look forward to building upon these beloved traditions while honoring what makes them so special.
Q: Can you confirm the reservation I made before the sale still stands?
A: Yes. All existing reservations will be honored exactly as booked. No action is required, and we look forward to welcoming you soon.
Q: Will there be gaming added?
A: No. Fairmont Scottsdale Princess will remain a non-gaming luxury resort, continuing its focus on world-class hospitality, wellness, golf, dining, recreation, and unforgettable guest experiences.
Q: Will anything change in the future?
A: While the resort's identity and exceptional guest experience remain unchanged, we're exploring thoughtful opportunities to enhance the ways our guests connect across our growing collection of luxury destinations. More details will be shared as plans evolve.
Q: Can I use my Club Serrano earned rewards there and can I earn loyalty points there?
A: Not just yet—but you’re asking the right question. Stay tuned, plans and details on when guests can use and accrue earned rewards will be shared at a later date.
Q: Will there be special offers for members?
A: Yes. We anticipate introducing exclusive offers, privileges, and experiences for Club Serrano members in the near future. More information will be shared as it becomes available.
Q: Can I use my Yaamava’ or Palms offers?
A: Offers are currently property-specific, so they’ll need to be used where they were issued.
Q: What’s next?
A: This exciting addition marks another step in expanding a portfolio of exceptional destinations and experiences. We look forward to sharing new opportunities, enhanced benefits, and memorable experiences that connect our guests to more of what they love.
Stay tuned. This is just the beginning of an exciting new chapter.
If you have additional questions about Fairmont Scottsdale Princess, please click here to submit them.