Service Animal Policy and Rules

Yaamava’ Resort & Casino at San Manuel recognizes the importance of service animals to individuals with disabilities and has established the following policy regarding service animals. Service animals are working animals and are not considered pets.

Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under applicable law. This policy ensures that people with disabilities, who require the use of service animals as a reasonable accommodation, receive the benefit of the work or tasks performed by such animals. Set forth on the back are specific rules concerning such service animals:

• Service animals must be properly trained.
• Service animals must never be left unattended.
• Care and supervision of the service animals are the sole responsibility of the owner who benefits from the support. The owner is required to maintain control of the animal at all times. In accordance with applicable ordinances and regulations, service animals must be immunized against diseases common to that type of animal, and all service dogs must have a current vaccination against rabies.
• Service animals must be treated for and kept free of fleas and ticks.
• Service animals must not solicit attention, visit, show aggression toward or bother any other persons or other service animals on the property.
• Except when performing a task for which it is trained, when a service animal is in a food service area, it must at all times remain on the floor in a location that is out of all paths of travel. Except when performing a task for which it is trained, a service animal cannot sit on the owner’s lap, on seats, or on any eating surface, and it must not be fed from the table.
• Service animals must not vocalize unnecessarily (i.e., bark, growl, or whine).
• Service animals must not block an aisle or passageway.
• The owner is responsible for ensuring the cleanup of the animal’s waste. The owner must not dispose of any animal waste inside the property, including in any trash cans or other containers inside the property.

Any violation of the above rules may result in immediate removal of the animal from the property.

Please use the service animal relief station located near the hotel front entrance.